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Posted: Saturday, March 11, 2017 2:40 PM

Job Description:/h3:
SM is looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Cleveland. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential.

This is a fantastic opportunity to join this highly successful marketing company that offers a broad range of market leading products coupled with a dedication to outstanding customer service offering superb training and career opportunities.

You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital.

The Role:
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries, and proactive management of sales. Establishing and maintaining effective relationships with specific managers and end users.

Participating in promotional and reactive sales campaigns will also be part of the CRM / Customer Service Role.

The Main Responsibilities of the Customer Service Role:
Providing an excellent standard of Customer Service.
Answering customers queries and questions.
Sales reporting and tracking day to day progress

At SM, our mission is to develop the most efficient marketing strategy for our clients business. Whatever their industry, target market, product or service, we will establish the highest yielding sales channel through which to market our clients products. Working on the principle of a personal, face to face approach, SM will showcase our clients products and services to businesses, private customers or both.

We are specialist in marketing and sales strategy implementation. With experienced customer service, event based and business to business teams, we can offer a full, well rounded service to our clients.

Job Requirements

Successful candidates will possess the following attributes:
Have good customer service communication skills.
Have good organizational skills applied to our customer service process.
Be willing to take responsibility and accountability.
Have experience of working alone and as part of a team.
Hard working and have a problem solving attitude.
You must be enthusiastic, motivated and willing to learn


Previous experience in customer service is not essential as full training will be given, but
office/retail/sales experience would be useful. If you feel you have the right skill set for this position, please apply by clicking on the apply button. Send us your resume and please feel free to Apply if you would like any more information regarding the role.
Company Description:/h3:
Score Marketing is a creative marketing and advertising firm that specializes in marketing our clients products and services to a wider and highly selective audience.

Our marketing and advertising program has been able to attract some of the largest consumer electronics and satellite television companies in the world. Score Marketings unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.

With innovative new marketing campaigns and a superior sales team, we have been able to provide amazing results for our clients. Our personal approach allows us to understand every client inside and out so that we can dominate the industry they are targeting. With years of experience in the marketing field, Score Marketing has built a reputation for excellence and proven results that few can match.

Submit your resume today for consideration

Source: https://www.tiptopjob.com/jobs/64645399_job.asp?source=backpage


• Location: Cleveland

• Post ID: 35192200 cleveland
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